Warranty & Replacement

Last Updated: September 2026

Warranty & Replacement

We stand behind the quality of every product we sell.

Satisfaction guarantee

If you are not satisfied with your purchase, you may return it within 30 days of delivery under our Return & Refund Policy.

Damaged or defective items

If your item arrives damaged or develops a defect that is not due to normal wear or misuse, contact us within 30 days of delivery at contact@chevea.com. Please include your order number and photos of the issue. We will arrange a free replacement or a full refund at no cost to you.

Manufacturer warranty

Where a product carries a manufacturer warranty, the terms and duration are set by the manufacturer and are available on request. We will help you make a manufacturer warranty claim where applicable.

What is not covered

• Damage caused by misuse, accidents, or improper installation.
• Normal wear and tear over time.
• Items purchased from a seller other than Chevea.

How to make a claim

Contact us with your order number and a description of the issue, and our team will guide you through the next steps.