Last Updated: September 2026
Billing Policy
This Billing Policy explains how payments are handled for orders placed on chevea.com.
Accepted payment methods
We accept the payment methods displayed at checkout, which may include major credit and debit cards and other secure options. The available methods are always shown on the checkout page before you complete your order.
When you are charged
Your payment method is charged at the time your order is placed. You will receive an order confirmation by email once payment is successfully processed.
Currency
All prices and charges are in U.S. dollars (USD).
Payment security
All transactions are processed through certified, PCI-DSS compliant payment gateways using industry-standard encryption. We do not store your full card details.
Failed or declined payments
If a payment is declined, your order will not be processed. Please verify your payment details or use an alternative method. Contact your bank if the issue persists.
Billing questions
For any billing question, contact us using the details below and we will be glad to help.
Chevea
809 Bama Dr, Oxford, AL 36203, United States
Phone: +1 251-901-4880
Email: contact@chevea.com
Business Hours: Monday to Friday: 9:00 AM – 5:00 PM (CT) · Saturday & Sunday: Closed
Response Time: We aim to reply within 1 to 2 business days