Shipping Policy

Last Updated: September 2026

Shipping Policy

We ship to addresses within the United States. Shipping is free on every order — there are no minimums and no fees added at checkout.

Processing & delivery times

Orders are processed and shipped from our U.S.-based warehouse. Business days are Monday through Friday and exclude public holidays. Orders placed on weekends or holidays begin processing on the next business day.

Order tracking

Once your order ships, we will email you a tracking number so you can follow your package to your door. See our Track Your Order page for details.

Lost or delayed packages

If your tracking has not updated or your order has not arrived within the estimated window, contact us at contact@chevea.com and we will help locate your package or arrange a replacement.

Incorrect address

Please double-check your shipping address at checkout. If you notice an error, contact us as soon as possible — we can update the address only before the order ships.