Last Updated: September 2026
Privacy Policy
This Privacy Policy explains how Chevea ("we", "us", "our") collects, uses, and protects your personal information when you visit or make a purchase from chevea.com.
Information we collect
- Order information: your name, billing and shipping address, email address, phone number, and payment details when you place an order.
- Account and contact information: details you provide when you contact us or subscribe to updates.
- Device and usage information: information about your browser, IP address, and how you interact with our site, collected through cookies and similar technologies.
How we use your information
- To process and fulfill your orders, including payment and shipping.
- To communicate with you about your order and respond to inquiries.
- To improve our website, products, and customer service.
- To detect and prevent fraud, and to comply with legal obligations.
How we share your information
We share personal information only with service providers who help us operate our store, including our ecommerce platform (Shopify), payment processors, shipping carriers, and analytics providers. These partners are permitted to use your information only as necessary to provide their services. We do not sell your personal information.
Payment security
Payment transactions are processed through PCI-DSS compliant gateways using encryption. We do not store your full card details on our servers.
Cookies
We use cookies to operate our store, remember your cart, and understand site usage. You can control cookies through your browser settings; disabling some cookies may affect site functionality.
Your rights
You may request access to, correction of, or deletion of your personal information by contacting us at contact@chevea.com. Residents of California and certain other states may have additional rights under applicable privacy laws, including the right to know what personal information we hold and to opt out of the sale of personal information (we do not sell personal information).
Data retention
We retain personal information for as long as needed to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last Updated" date above reflects the most recent revision.
Contact us
If you have questions about this policy or your personal information, contact us using the details below.
Chevea
809 Bama Dr, Oxford, AL 36203, United States
Phone: +1 251-901-4880
Email: contact@chevea.com
Business Hours: Monday to Friday: 9:00 AM – 5:00 PM (CT) · Saturday & Sunday: Closed
Response Time: We aim to reply within 1 to 2 business days