Company Information

Last Updated: September 2026

About Chevea

Chevea is a United States-based online retailer specializing in lighting, home decor, and clocks & accents. We operate out of Oxford, Alabama, and serve customers across the United States.

We focus on well-made pieces that help people finish a room: warm, functional lighting, decorative accents with a point of view, and clocks that are as much an object as they are a way to tell time. Every order is backed by responsive support, free shipping, and a straightforward 30-day return policy.

Business Details

Shipping Information

All orders are processed and shipped from our U.S.-based warehouse. Orders are handled within 1 to 2 business days (Monday to Friday), and transit typically takes 5 to 7 business days, for an estimated total of 6 to 9 business days from order to delivery. Shipping is free on every order.

For complete details, visit our Shipping Policy.

Product Authenticity

Every product sold by Chevea is genuine and sourced through manufacturers or authorized United States-based distributors. We do not carry counterfeit, grey-market, or unauthorized goods of any kind. Where applicable, products include full manufacturer warranty coverage.

For more information, visit our Product Authenticity & Sourcing page.

Secure Payments

All payments are processed through certified, PCI-DSS compliant payment gateways using industry-standard encryption. We never store your full card details — your financial information is protected at every step of the transaction.

Our Policies

We believe in full transparency. All of our policies are publicly available:

• Shipping Policy
• Return & Refund Policy
• Privacy Policy
• Terms of Service
• Warranty & Replacement
• Billing Policy
• Product Authenticity & Sourcing

Customer Support

Have a question about an order, a product, or any of our policies? Our team is here to help.